Frequently Asked Questions

We collaborate with a diverse network of manufacturers, suppliers, and vendors who possess invaluable connections to skilled craftsmen from various corners of the world, including renowned regions such as Italy, India, and Indonesia. This global alliance enables us to curate an exceptional collection of jewelry, characterized by extraordinary craftsmanship and exquisite design.

MCKER works exclusively with sterling silver for all core designs.

We are currently working diligently towards expanding our product range to include solid gold pieces, as well as gold vermeil options. These additions reflect our commitment to offering a wider selection of exquisite jewelry choices to our valued customers. To stay informed about our latest developments and be the first to receive updates, we encourage you to sign up for our newsletter.

All MCKER jewelry is made from solid 925 sterling silver. Our pieces are not hollow or filled, and are designed with intentional weight for durability and long-term wear.

Our sterling silver jewelry is specifically designed to be worn and may naturally tarnish over time due to exposure to cosmetics and sweat. To ensure the longevity and optimal condition of your jewelry, we highly recommend following a simple cleaning routine. Begin by using a mild detergent in lukewarm water to gently cleanse the piece, then employ a soft brush to delicately brush away any impurities. Finally, use a lint-free, soft cloth to thoroughly dry the jewelry.

In order to minimize the risk of damage or accelerated tarnishing, we advise refraining from wearing your jewelry in certain circumstances. These include:
1. Avoid wearing it in the shower, at the swimming pool, or on the beach.
2. It is advisable to remove jewelry before engaging in cooking activities.
3. Prior to using skin products or fragrances, it is recommended to remove your jewelry.
4. Lastly, we suggest taking off your jewelry during sports or exercise sessions to prevent any potential damage.

By following these guidelines, you can help preserve the beauty and longevity of your sterling silver jewelry.

No.

Please allow us at least 24-48 hours to ship your order. However, we are always working to ship your orders as soon as possible.

We work with all major carriers such as CanadaPost, FedEx, DHL, and UPS to provide you with your package as fast as possible.

Be Informed: Customer Duties and Taxes for Canadian and International Orders.